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They won't know until you tell them! Not an IT pro?
It seems Authentec has released a new version of its own software TrueSuitebut they don't provide a link for a download. Remove From My Forums. My fingerprint scanner AESl for studio laptop finally works!!!! But when I swipe my finger there is no reaction. Rick, believe me I have, as have many many others who have similar or worse problems.
Software for Authentec fingerprint reader
Windows 7 Hardware Compatibility https: Like I said, I'm just trying everywhere I can to find a solution and while I take your point, you can see for yourself that many issues disussed in this forum are about 3rd party software by users who are frustrated by lack of support from their respective PC manufacturer.
HP Support may be the best place aes201a contact. I called tech support and had a long argument with the guys about this. Monday, November 23, Saturday, October 3, 1: In the meantime new hp laptops with Windows 7 and Authentec Fingerprint reader were available.

Windows 7 IT Pro. Yes, hardware support included is better than Vista, and Vista was better than XP, etc, but it's only because the drivers for third party products have been supplied TO Microsoft!
Since installing Vista, I am unable to setup the fingerprint feature; it keeps locking up each time I click on the icon. Tuesday, October 27, 2: Wednesday, September 30, 2: So what more you gonna do???
Biometric - AuthenTec, Inc. - AuthenTec Inc. AES2501A Drivers Download
I could enroll my fingers in that software and that worked fine, but I didn't want to use UPEK, so I deleted Protector Suite, but kept the fingerprint settings.
Wednesday, October 28, 4: If I zes2501a find anything useful, I will try my own solution again, it's just a lot of time to restart the computer so many times: Well, Thursday I sent an email to Authentec asking for help Last weekend I Installed the RTM on my notebook hp txz and everything is working Winddows except for the finger print reader Authentec AESthere were some problems with the Vista drivers but the beta driver provided by Authentec solved the problems.
After updating motherboard drivers everything worked fine. Friday, March 12, 5: Had to follow Ramirez suggetions to get management software. Monday, November 23, 2: Seems you have found 'a' solution not 'the' solution and aes250a is really a poor show by HP, the so-called Nr.
Having dealt with PCs for more than 25 years I am fully aware that customers want solutions, but you're not going to get s solution if you don't address the problem to the entity responsible aez2501a the product. Friday, January 15, Wednesday, September 30, 4: If you could see me you would see me bowing to you in complete submission right now!!

Could you please tell me what must I do to fix the problem. Microsoft does not, and never has, provided solutions for third party products.

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